Privacy Policy

Last updated: 01/01/2025

At Virtually At Your Side, your privacy matters. This policy explains how we collect, use, and protect your data.

1. Who we are

Virtually At Your Side is run by Louise Gilbert, providing virtual assistant, OBM, coaching, and mentoring services.

• Website: www.virtuallyatyourside.com
• Email: [email protected]
• ICO Registration: ZB628280

2. What data we collect

We may collect your name, email, phone number, business info, service notes, and website usage (via cookies).

3. How we use your data

To respond to enquiries, provide services, manage communication, and improve how we support clients.

4. Sharing your data

We only share your data with tools we use to work with you — like Google Workspace, Microsoft Office, Calendly, Zoom, and Canva — and only what's necessary.

5. Mailing list (if applicable)

If you sign up for updates, you can unsubscribe anytime via the email footer or by contacting us directly.

6. Storage and security

We store your data on secure, password-protected systems with encryption and 2FA where possible.

7. Your rights

Under UK GDPR, you have the right to access, correct, delete, or restrict your data. You can also complain to the ICO:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

https://ico.org.uk/

8. Cookies

Our website may use cookies to improve your experience. You can disable these via your browser settings.

9. External links

We’re not responsible for the privacy practices of other sites linked from ours. Please check their policies.

10. Updates

We may update this policy. The most recent version is always on our website.