Privacy Policy

Last updated: 01/01/2025

At Virtually At Your Side, your privacy matters. This policy explains how we collect, use, and protect your data.

1. Who we are

Virtually At Your Side is run by Louise Gilbert, providing remote business support including Virtual Assistant and Online Business Manager related services.

Website: www.virtuallyatyourside.com

Email: [email protected]

ICO Registration: ZB628280

2. What data we collect

We may collect your name, email, phone number, business info, service notes, and website usage (via cookies).

3. How we use your data

To respond to enquiries, provide services, manage communication, and improve how we support clients.

4. Sharing your data

We only share your data with tools we use to work with you — like Google Workspace, Microsoft Office, Calendly, Zoom, and Canva — and only what's necessary.

5. Mailing list (if applicable)

If you sign up for updates, you can unsubscribe anytime via the email footer or by contacting us directly.

6. Storage and security

We store your data on secure, password-protected systems with encryption and 2FA where possible.

7. Your rights

Under UK GDPR, you have the right to access, correct, delete, or restrict your data. You can also complain to the ICO:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

https://ico.org.uk/

8. Cookies

Our website may use cookies to improve your experience. You can disable these via your browser settings.

9. External links

We’re not responsible for the privacy practices of other sites linked from ours. Please check their policies.

10. Updates

We may update this policy. The most recent version is always on our website.

Term and Conditions

For the purposes of this agreement:

“Site” refers to the Virtually At Your Side website at virtuallyatyourside.com.

“Service” refers to the business support and virtual assistant services offered via this Site.

“We,” “us,” and “our” refer to Virtually At Your Side.

“You” refers to anyone using our Site or Service.

By accessing or using the Site or Service, you agree to these Terms of Use. If you disagree with any part, please do not use the Site or Service.

Privacy Policy

We take your privacy seriously. Please read our Privacy Policy to understand how we collect, use, and protect your information. Using this Site means you agree to both our Privacy Policy and these Terms of Use.

Use Restrictions

You agree not to:

Use the Site or Service for any unlawful purpose.

Harass, abuse, or harm another person.

Collect or harvest personal data from other users.

Interfere with or disrupt the Site or our service infrastructure.

Use automated systems (bots, spiders, scrapers) without written permission.

Copy, distribute, or reuse Site content without our consent.

Link to or publish malicious content.

Links to Other Sites

Our Site may include links to third-party sites. We don’t control those sites and aren’t responsible for their content or practices. Any access is at your own risk—you should review their terms and privacy policies.

Intellectual Property

All content on this Site—text, graphics, logos, images—is owned by Virtually At Your Side or our licensors. You may not use or reproduce any of it without our written permission.

Communications

By contacting us via the Site or email, you consent to receive communications electronically, including agreements, notices, or service updates. You can choose to stop marketing emails at any time. Marketing opt-out won’t affect necessary service communications.

Note: Email does not count as formal legal notice.

Disclaimer

The Site and Service are provided “as is” without warranties. We don’t guarantee uptime or error-free performance. To the fullest extent permitted by law, we disclaim all warranties—express, implied, or statutory.

Limitation of Liability

To the extent permitted by UK law, we’re not responsible for any indirect, incidental, or consequential damages arising from your use of the Site or Service.

Changes to Terms

We may update these Terms at any time. Any changes will be posted here. By continuing to use the Site after changes, you agree to the revised Terms. Please check this page periodically.

General Terms

These Terms are governed by the laws of the United Kingdom.

If any part of these Terms is found invalid, the rest remain in effect.

Failure to enforce any provision doesn’t waive our rights later.

You must bring any claim within one year of it arising; after that, you waive your right to bring the claim.

Contact Us

Questions or concerns? Please email [email protected].